Support Contact
Do not hesitate to contact us with any questions:
Helpful to supply when contacting support:
- Screenshots of the issue you are experiencing including the address bar
- The specific item/s you are currently working with or experiencing difficulties with. This could include providing us with the path of the item/s.
To provide the path of a specific item, first, with the item selected in the content tree, click the tab to the left of the Home tab and select Item Properties:
![Item Properties](/-/media/institution/help/help-update-2019/finding-a-path-guid/item-properties.ashx?la=en)
Once the Item Properties window opens, you have the ability to copy the Item Path which will assist our Support team in locating the item you are inquiring about:
![Path/GUID](/-/media/institution/help/help-update-2019/finding-a-path-guid/path-window.ashx?la=en)
Please also note that this is where you can locate the GUID when working with APIs.